We respect your privacy signals and are committed to protecting any personal data that you share on this platform. This Privacy Policy outlines our data capture, security, and dissemination protocols in alignment with standard privacy best practices and the Real Estate (Regulation and Development) Act, 2016 (RERA).
1. Information We Collect
When you submit an inquiry form on this website to request project specifications, configurations, or direct pricing schedules, we collect standard buyer contact information, including:
- Full Name (to personalize advisory communications)
- Active Mobile/Phone Number (for direct consultation follow-up)
- Email Address (to transmit brochures, floor plans, and documentation)
- Preferred Configuration Selection (4 Bed, 5 Bed Residences, or Jodi Mansions)
- Technical and network identifiers: your Internet Protocol (IP) address and the page URL the enquiry was submitted from, recorded to attribute the enquiry, to prevent duplicate and automated submissions, and to meet MahaRERA channel-partner record-keeping obligations.
2. How We Use Your Data
Your details are captured strictly to support your request for information. We do not engage in casual email harvesting or cold spamming. Specifically, your data is processed to:
Project Enquiry Contact Consent: When submitting an enquiry, you confirm your consent to be contacted regarding this project via the provided contact consent checkbox, or by submitting our quick hero enquiry form. This consent is strictly limited to your property enquiry and may be withdrawn at any time using the contact details in Section 6.
- Schedule a private residential preview with an authorized project advisor.
- Transmit verified layout dimensions, carpet schedules, and current pricing sheets.
- Ensure full compliance with MahaRERA communication mandates and security protocols.
3. Data Protection & Security
We implement professional, lightweight frontend and backend security protocols to safeguard your personal credentials. Form payloads are processed over highly secure HTTPS channels directly to RERA-registered customer support networks. Access to your contact data is strictly restricted to authorized customer advisors handling 25 Downtown accounts.
4. Third-Party Sharing Disclosures
We maintain a strict zero-spam policy. Your contact information is never traded, leased, rented, or sold to third-party marketing brokers. Data sharing is confined strictly to the authorized sales networks managing 25 Downtown (promoter Twenty Five Downtown Realty Limited, Hubtown Limited associate), ensuring that you receive only verified, context-relevant updates.
5. Data Retention & Disposal
Enquiry records are retained in protected storage for up to 12 months (365 days) from the date of submission, to support ongoing property consultations. Records older than that window are purged automatically. Retention is extended only where an active transaction, dispute, or statutory compliance requirement makes it necessary.
6. Opt-Out & Access Rights
You hold full rights over your personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023). If you wish to (a) withdraw your enquiry consent, (b) request access to data we hold about you, or (c) request permanent deletion of your information from our records, please contact our authorized data fiduciary representative:
Please contact our authorized representative by phone or WhatsApp at +91 9768804499 — no sales enquiry form submission is required to exercise your privacy rights.
All data access, correction, and erasure requests are acknowledged within 48 hours and fulfilled within 30 calendar days, in accordance with the DPDP Act, 2023.
7. Cookies & Technical Storage
This website operates strictly without third-party tracking cookies, measurement pixels, or cross-site tracking scripts. First-party functional session cookies are used solely to preserve CSRF security tokens and prevent automated form submission abuse. Disabling cookies in your browser settings will not prevent you from browsing project specifications or viewing floor plans.